Case management is now available to schools that have an individual Service child or a very small number of Service children with a specific need related to the impact of their Armed Forces lifestyle.
For example, the mobility of Armed Forces families can have an academic, social and emotional impact on Service children. Issues may subsequently arise that require support outside of the capacity of the school and/or local authority (LA). In these instances, the Regional School Liaison Officers (RSLOs) for Service children in Wales will work with the school and relevant LA to identify support that could be accessed to overcome the barrier/s that the individual child or small groups of Service children are facing.
The RSLOs will case manage this support – coordinating intervention/s, monitoring the progress and measuring the impact with each school. RSLOs will have access to funding for some of these interventions when required. The case management support from RSLOs is available for schools to access at any point of the year.
Case Management Example
Service child: Has experienced high mobility, is an EAL pupil and joined the school during lockdown. The pupil was extremely shy, was uncomfortable with communicating with his peers and teachers, and was disengaged from most lessons in school.
Intervention: Release a member of staff, who the pupil had built a positive rapport with, to deliver interventions that aimed to improve the pupils confidence, communication and wellbeing in school.
Impact: After several weeks of support the pupil was noticeably more engaged with learning and peers, and grew the confidence to partake in a PE lesson for the first time since joining the school.