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Schools & Local Authorities Case management support
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Case management support

From January 2021, case management is now available to schools that have an individual Service child or a very small number of Service children with a specific need related to the impact of their Armed Forces lifestyle.

For example, the mobility of Armed Forces families can have an academic, social and emotional impact on Service children. Issues may subsequently arise that require support outside of the capacity of the school and/or local authority (LA). In these instances, the Regional School Liaison Officers (RSLOs) for Service children in Wales will work with the school and relevant LA to identify support that could be accessed to overcome the barrier/s that the individual child or small groups of Service children are facing. 

The RSLOs will case manage this support – coordinating intervention/s, monitoring the progress and measuring the impact with each school. RSLOs will have access to funding for some of these interventions when required. The case management support from RSLOs is available for schools to access at any point of the year.

If your school has an individual child or a very small number of Service children who you think may require this support, please contact the RSLO for your region to discuss the case management process further.

School guidance

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Service children’s quotes

"As soon as we get used to a house, you get moved - I’ve been to four schools and moved six times."

Aiden

"I lived in Nepal, then we went to Brunei, then Malaysia."

Ashim

"In my eyes you have hundreds of friends in different places."

Chloe

"I’m used to moving now and mixing with the children... I’ve done it so many times it’s just a normal thing now."

Chloe

"It's ok talking over skype and that but sometimes you just want a hug when Dad is away."

Georgia

"I’ve enjoyed going around to lots of places around the world, its adventurous and exciting."

Harry

"In my eyes you have hundreds of friends in different places."

Ieuan

"My mum got a chalk board and it says how many sleeps on it with chalk, every minute it’s getting closer for him coming home."

Mia

"I don’t want him to get promoted... I want him to get promoted but I don’t want to leave."

Oliver

"I might be going to boarding school so that I don’t change schools every few years."

Ryan

"I've been to seven different schools; I’ve not stayed put in one school long enough."

Shana

"He has been away for six months and he is back for two weeks, then he goes away again."

Sianed

"My parents were in the Army. My mum is a like a nurse and my dad went to the war in Afghanistan. I actually didn’t really know what he was doing so I was like, ‘Cool Dad, go there’, but then I found out and thought, 'Thank God he came back alive.'"

Sanjog

"He signed off last week, so he will be done by the end of this year. He’s done 24 years. I find that better because he will be around a lot. He likes watching us playing rugby, so he will get to see us more."

Lewis

"I’m going to a new place entirely. They don’t know anything about me and that’s a big restart and that’s really good for me."

Piaras

"I moved to Wales because my dad was posted in the Army. I thought I would get bullied and I was shy when you meet new people, but I made some friends."

Dan